Terms of Use
Last updated October 19, 2026
By playing KeyUp Dispatch you agree to these terms. They're short, so please read them. Questions go to support@keyupdispatch.com.
It's a game
KeyUp Dispatch is a game set on a real map. None of the calls are real, and it isn't connected to any real emergency service. In a real emergency, call 911.
Your account
- You need to be at least 13 to play.
- Keep your password to yourself. You're responsible for what happens on your account.
- One person per account.
Play fair
Don't:
- cheat, use bots, or exploit bugs to get ahead (if you find a bug, tell us);
- No AFK farming. This includes Auto clickers, Macros, or Scripts that make you look active when you aren't.
- try to break into the game, other accounts, or our servers;
- pick a username, group name or picture that's hateful, sexual, or harassing;
- upload pictures you don't have the right to use.
If you do, we may reset or remove your account.
Cash, Premium and purchases
- In-game cash and items only exist in the game. They have no real-world value and can't be traded or cashed out.
- Purchases in the iPhone app go through Apple, and Apple's rules apply, including for refunds.
- Premium renews automatically each month until you cancel it in your iPhone's Settings.
- We may change prices, balance or what things do in the game over time.
The game can change
We're always working on the game, so things will change. It may sometimes be down for fixes. We can't promise it will always be available, and it's provided as it is.
Ending things
You can stop playing and delete your account any time (Menu → Delete account). We may close accounts that break these terms.
Changes to these terms
If we change these terms, we'll update this page and the date at the top. If you keep playing, you accept them.